These Terms & Conditions govern your access to and use of the 9ph.com online gaming platform. By registering an account or using any part of our services, you agree to be bound by these terms in full. Please read them carefully before proceeding.
A plain-language summary of the most important points — the full legal text follows below
You must be at least 21 years of age to register and use 9ph.com. This is a strict legal requirement under Philippine law. Underage gambling is prohibited and accounts found to be in violation will be permanently closed.
9ph.com operates under Philippine law and within the regulatory framework of PAGCOR. These Terms are governed by the laws of the Republic of the Philippines. Disputes are subject to Philippine jurisdiction.
Each player is permitted to hold only one active account on 9ph.com. Duplicate accounts are prohibited and may result in forfeiture of balances and permanent suspension of all associated accounts.
9ph.com accepts GCash, PayMaya, debit cards, and major Philippine bank transfers (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank). Cryptocurrency and credit card gambling deposits are not accepted.
9ph.com provides deposit limits, session reminders, and self-exclusion tools. We are committed to player well-being. If gambling is affecting your life negatively, please use our responsible gaming tools or contact support.
All players are required to engage in fair play. Cheating, collusion, use of automated software (bots), exploitation of software errors, and any form of fraudulent activity are strictly prohibited and will result in account termination.
1.1 These Terms & Conditions govern the relationship between 9ph.com and all persons who access or use the platform, including visitors, registered players, and any other users of the services provided through 9ph.com (collectively referred to as "Users").
1.2 By clicking "I Agree," completing the registration process, making a deposit, or otherwise using any feature of the 9ph.com platform, you acknowledge that you have read these Terms in full and agree to be legally bound by them.
1.3 These Terms apply in addition to any game-specific rules, bonus terms, promotional conditions, and any other policies published on the 9ph.com platform, all of which are incorporated herein by reference.
1.4 9ph.com reserves the right to amend, update, or replace these Terms at any time. Continued use of the platform following the publication of any amendments constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
1.5 These Terms are written in English. In the event of any inconsistency between an English version and any translated version, the English version shall prevail.
2.1 To be eligible to register and maintain an account on 9ph.com, you must satisfy all of the following conditions at all times:
2.2 During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and contact number. Providing false or misleading information is a material breach of these Terms.
2.3 9ph.com reserves the right to request identity verification documents at any time, including but not limited to a government-issued photo ID (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license), proof of address, and proof of payment method ownership. Failure to provide requested documents within a reasonable timeframe may result in account suspension or closure.
2.4 Each individual is permitted to hold only one (1) registered account on 9ph.com. The creation of multiple accounts by the same individual — whether using different names, email addresses, or payment methods — is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any balances therein.
2.5 9ph.com reserves the right to decline any registration application at its sole discretion, without obligation to provide a reason.
3.1 You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You must not share your login details with any other person.
3.2 You are responsible for all activity that occurs under your account, whether or not you authorized such activity. If you suspect unauthorized access to your account, you must notify 9ph.com immediately at [email protected].
3.3 You must keep your account information up to date. Any changes to your personal details, contact information, or payment methods must be updated promptly through your account settings or by contacting support.
3.4 You must not allow any other person to use your account. Accounts are strictly personal and non-transferable. Allowing a third party to access or use your account constitutes a breach of these Terms.
3.5 9ph.com will never ask for your password via email, live chat, or any other communication channel. If you receive any such request, treat it as fraudulent and report it to our support team immediately.
4.1 9ph.com accepts deposits via the following approved payment methods only: GCash, PayMaya (Maya), debit cards, and Philippine bank transfers (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank). All transactions are processed in Philippine Peso (₱).
4.2 All deposits are subject to a minimum deposit amount as published on the platform. Minimum and maximum limits may vary by payment method and are subject to change without prior notice.
4.3 Withdrawal requests are processed subject to identity verification and compliance checks. 9ph.com reserves the right to request supporting documentation before processing any withdrawal. Withdrawals will only be made to a payment method registered in the same name as the account holder.
4.4 9ph.com does not accept deposits from third parties. All funds deposited must originate from a payment account owned by and registered in the name of the account holder. Deposits from third-party accounts will be returned and may trigger an account review.
4.5 Processing times for withdrawals vary by payment method. While 9ph.com endeavors to process withdrawals promptly, processing times are not guaranteed and may be subject to delays due to verification requirements, banking processing times, or other factors outside our control.
4.6 9ph.com reserves the right to withhold or delay any withdrawal pending the completion of identity verification, anti-money laundering checks, or any other compliance review required by applicable law or regulation.
5.1 9ph.com may offer bonuses, free bets, cashback, and other promotional incentives from time to time. All bonuses and promotions are subject to specific terms and conditions that will be published alongside each offer. In the event of any conflict between these Terms and the specific bonus terms, the specific bonus terms shall prevail with respect to that promotion.
5.2 Bonuses are intended for personal recreational use only. Any attempt to exploit bonuses through systematic wagering strategies, collusion, or any other method designed to circumvent the spirit of the promotion will result in the forfeiture of the bonus and any winnings derived therefrom.
5.3 9ph.com reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Bonuses that have already been credited to an account and are subject to active wagering requirements will not be retroactively removed, except in cases of suspected abuse or breach of these Terms.
5.4 Unless otherwise stated in the specific bonus terms, bonuses may not be transferred, exchanged for cash, or combined with other offers.
6.1 All games available on 9ph.com are governed by individual game rules published on the platform. It is your responsibility to familiarize yourself with the rules of any game before participating.
6.2 9ph.com uses certified Random Number Generator (RNG) technology for applicable games to ensure fair and unpredictable outcomes. Live casino games are conducted by trained dealers in real time and are subject to the rules of the respective game.
6.3 In the event of a technical malfunction, disconnection, or system error during a game, 9ph.com reserves the right to void the affected round and return any wagers placed. The platform's decision in such matters is final.
6.4 Bets placed after the official close of a market or event will be voided. 9ph.com is not responsible for bets placed based on incorrect or outdated information displayed due to technical errors.
6.5 9ph.com reserves the right to limit, restrict, or close the account of any player who demonstrates patterns of play that are inconsistent with recreational gaming, including but not limited to systematic exploitation of game mechanics or bonus structures.
7.1 The following conduct is strictly prohibited on 9ph.com and will result in immediate account suspension, permanent termination, forfeiture of balances, and may be reported to relevant authorities:
7.2 9ph.com cooperates fully with Philippine law enforcement authorities and regulatory bodies. Any activity suspected to constitute a criminal offence will be reported to the appropriate authorities, and 9ph.com will provide all requested information and assistance.
8.1 All content on the 9ph.com platform — including but not limited to text, graphics, logos, game assets, software, audio, video, and the overall design and layout — is the exclusive property of 9ph.com or its licensors and is protected by applicable intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial recreational purposes only. This licence does not include the right to copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content on the platform.
8.3 The 9ph.com name, logo, and all related marks are trademarks of 9ph.com. You may not use these marks without the prior written consent of 9ph.com.
9.1 9ph.com collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
9.2 9ph.com implements industry-standard security measures to protect your personal and financial data. All connections to the platform are encrypted using SSL/TLS technology.
9.3 9ph.com may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other third parties as required by Philippine law or as necessary to comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
10.1 9ph.com is committed to promoting responsible gaming and providing a safe environment for all players. We offer the following responsible gaming tools, accessible through your account settings:
10.2 Self-exclusion requests are processed promptly. Once a self-exclusion is in effect, 9ph.com will make reasonable efforts to prevent the excluded player from accessing the platform. Self-exclusion periods cannot be shortened once activated.
10.3 9ph.com strictly enforces the 21+ age requirement. We conduct age verification as part of our KYC process and will close any account found to belong to a person under 21 years of age, with all balances forfeited.
10.4 For more information about responsible gaming tools and external support resources, please visit our Responsible Gaming page.
11.1 To the maximum extent permitted by applicable Philippine law, 9ph.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
11.2 9ph.com does not warrant that the platform will be available at all times, free from errors, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis.
11.3 9ph.com's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.
11.4 Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.
12.1 9ph.com reserves the right to suspend or terminate your account at any time, with or without notice, for any of the following reasons:
12.2 Upon termination for cause, 9ph.com reserves the right to forfeit any remaining balance in your account. Upon termination for reasons other than cause (e.g., regulatory closure), any verified balance will be returned to you via your registered payment method.
12.3 You may close your account at any time by contacting our support team. Account closure requests will be processed within a reasonable timeframe. Any pending withdrawals at the time of closure will be processed in the normal course.
13.1 9ph.com reserves the right to amend these Terms at any time. When material changes are made, we will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect, where practicable.
13.2 Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure.
13.3 The most current version of these Terms will always be available on this page. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.
14.1 These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
14.2 Any dispute arising out of or in connection with these Terms or your use of the 9ph.com platform shall first be submitted to 9ph.com's customer support team for resolution. We will endeavor to resolve all disputes within thirty (30) days of receipt.
14.3 If a dispute cannot be resolved through our internal process, it shall be referred to the exclusive jurisdiction of the competent courts of the Philippines.
14.4 Nothing in this section shall prevent either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.
15.1 If you have any questions, concerns, or complaints regarding these Terms & Conditions or the 9ph.com platform, please contact our support team through the following channels:
15.2 For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or contact our support team directly. External support is also available through the NCMH Crisis Hotline at 1553.
15.3 These Terms & Conditions were last reviewed and updated on January 1, 2026 and are effective as of that date.
Now that you've reviewed our Terms & Conditions, join over 500,000 Filipino players who trust 9ph.com for a safe, fair, and exciting online gaming experience.